The NSA just published a survey of video conferencing apps. So did Mozilla.
Zoom is on the good list, with some caveats. The company has done a lot of work addressing previous security concerns. It still has a bit to go on end-to-end encryption. Matthew Green looked at this. Zoom does offer end-to-end encryption if 1) everyone is using a Zoom app, and not logging in to the meeting using a webpage, and 2) the meeting is not being recorded in the cloud. That’s pretty good, but the real worry is where the encryption keys are generated and stored. According to Citizen Lab, the company generates them.
The Zoom transport protocol adds Zoom’s own encryption scheme to RTP in an unusual way. By default, all participants’ audio and video in a Zoom meeting appears to be encrypted and decrypted with a single AES-128 key shared amongst the participants. The AES key appears to be generated and distributed to the meeting’s participants by Zoom servers. Zoom’s encryption and decryption use AES in ECB mode, which is well-understood to be a bad idea, because this mode of encryption preserves patterns in the input.
The algorithm part was just fixed:
AES 256-bit GCM encryption: Zoom is upgrading to the AES 256-bit GCM encryption standard, which offers increased protection of your meeting data in transit and resistance against tampering. This provides confidentiality and integrity assurances on your Zoom Meeting, Zoom Video Webinar, and Zoom Phone data. Zoom 5.0, which is slated for release within the week, supports GCM encryption, and this standard will take effect once all accounts are enabled with GCM. System-wide account enablement will take place on May 30.
There is nothing in Zoom’s latest announcement about key management. So: while the company has done a really good job improving the security and privacy of their platform, there seems to be just one step remaining.
Finally — I use Zoom all the time. I finished my Harvard class using Zoom; it’s the university standard. I am having Inrupt company meetings on Zoom. I am having professional and personal conferences on Zoom. It’s what everyone has, and the features are really good.